Need to return or make a complaint about a faulty product? No problem! You have 14 days from receipt of your shipment to do so. Follow the instructions below and enjoy convenient online shopping.
ReturnsYou have 14 days from the date you receive your shipment to return it. Please note that the clothing must be unworn, have its original tags, and be in the same condition as when you received it. |
ReturnsYou have 14 days from the date you receive your shipment to return it. Please note that the clothing must be unworn, have its original tags, and be in the same condition as when you received it. 1/ Complete the returns formDownload it from our website (link) or contact us and we'll email it to you. In the form, provide your return details, order number, and the name and size of the item being returned. 2/ Prepare the packageSecurely package the returned product along with the completed returns form and proof of purchase (receipt or invoice). 3/ Send the parcelSend the parcel to: [Your store address] [Postal code, city] Note: Return costs are the responsibility of the buyer. We do not accept cash on delivery shipments. 4/ Wait for your refundAfter receiving and inspecting your shipment, we will refund your money within 7 business days to the account number provided in the form. |
ComplaintsNoticed a defect in a product or received the wrong size? We apologize! We will do everything in our power to quickly correct the error. Do you have any questions? - write or call us |
1/ Contact usDownload it from our website (link) or contact us and we'll email it to you. In the form, provide your return details, order number, and the name and size of the returned product. 2/ We will send you instructions.Securely package the returned product along with the completed returns form and proof of purchase (receipt or invoice). |
